A public adjuster is a professional claims handler hired by the policyholder to negotiate with an insurance company on their behalf in the settlement of an insurance claim.
Insurance companies pay professional claims adjusters to look out for their best interest. In order to level the playing field and ensure that their interests are represented, policyholders should not hesitate to engage a public adjuster who understands the insurance industry and policy requirements to look out for their own best interests through the claims process.
Public insurance adjusters are used by insured residential and commercial property owners to negotiate insurance claims on their behalf.
Public adjusters do almost always obtain a higher settlement offer from the insurance company, because they are well versed in policy requirements, have experience negotiating with insurance companies, and understand all the policy extensions that property owners may overlook when filing claims on their own.
Paladin takes a small percentage of the final insurance settlement as payment for services rendered. Paladin does not get paid until the policyholder receives payment from the insurance company.
Public adjusters are licensed by the Department of Insurance in most states. In the Midwest, Paladin is licensed to practice in Indiana, Illinois and Michigan. The state of Wisconsin does not license public adjusters.
Paladin Insurance Advocates handles property insurance claims for losses related to fire, smoke, water, mold, wind, storm, tornado, hail and other natural disasters for residential as well as commercial properties. Paladin does not handle auto insurance claims.
Ideally, you should contact a public adjuster after a loss occurs and before you file a claim with an insurance company, so that your public adjuster can partner with you immediately to ensure that all policy requirements are met. However, it's very common for property owners to begin working with a public adjuster after the claims process has been initiated, so you should feel free to contact Paladin regardless of where you are in the claims process.

Contact Us

If you have additional insurance claim questions, please don’t hesitate to reach out to learn more about Paladin Insurance Advocates – we’re here to help.

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"As artists, my husband and I were overwhelmed by the challenge of our disaster. Not only were we the victims of an arsonist and saw our large garage destroyed, but we lost a major part of our life's work, our paintings.

Paladin saved the day! They helped us to complete the inventory and to navigate the relationship with our insurance to finally achieve the best possible outcome. We are so grateful that we had their assistance! We could not have done it alone."
Carole Stodder & Tom Brand
"After our huge barn fire, Shawn fought very hard with the insurance company; it was a long road. The inventory was the worst part of all trying to remember how many hammers, screwdrivers, etc. you had...very overwhelming. But his staff was there to help us through, answer all questions, many phone calls, many visits.

I would recommend very highly Shawn Blank to anyone who has a need to deal with insurance companies. He can get you what you paid into the insurance company that otherwise you would never get if you were to tackle it on your own.

So if life throws you a lemon, hire Shawn Blank, Paladin Insurance Advocates; he will make sure you get a healthy pitcher of lemonade!"
Ralph & Susan Droz
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"After living in a hotel room with by family of four, including two small children, and receiving an offer significantly lower than the estimated cost to repair my home, I knew I was out of my league.

Shawn immediately let me know what my rights were and what I was entitled to per my policy. Within two days my family and I were moved into a home comparable to our own, and Shawn and his team were fast to work to get my house put back together.

The Paladin Insurance Advocates team is very responsive with great communication and knowledge. They went above and beyond my expectations. I truly believe if it was not for Shawn and his team I would be in debt and by family would be living in an unsafe home."
Kyle Duffee
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"Between the board up company, cleaning company and the restoration company trying to get us to sign a contract with them literally within minutes of our house burning down, it's all very overwhelming.

Without a doubt we would absolutely recommend Paladin. Shawn and his staff will absolutely fight for everything you believe you deserve. The one thing that I personally noticed with Shawn and his staff was their commitment to us and how they kept us in the loop. Their communication was second to none. If we emailed, called or texted, we would always get a response if not immediately then sometime within the day.

YES, we would absolutely recommend Paladin! Thank you so much Shawn, Patti and Jessica."
Mike Torres & Liz McNulty
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"Mold had formed in our home after storm damage and was affecting our son's health. We had made a claim with our insurance company and it was being ignored by them even though we had coverage for it in our policy.

We hired Shawn after he explained what he did and he was able to get us four times what the insurance company had offered me and my home was repaired and our son's health restored. I honestly don't know where we would be if Shawn hadn't crossed our path. I never knew that something out there existed to help people make sure they are taken care of and not victims of corporate greed."
Vinnie & Jeannie Nowarita
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